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FAQ

FAQ on: Product and Technical Questions

These  Frequently Asked Questions cover many issues related to specific products and technical issues. We welcome your suggestions for questions and answers that we may add to the list.

Q:Can you produce custom-made gaskets for me?
A:
 
Yes. Most of our gaskets are custom, hand-cut gaskets to a drawing or by sample. We also carry a wide range of industry standard gaskets.
 
Q:Can I get a hose assembly made to length, or are they pre-made?
A:
 
We carry hose and fittings in bulk, direct from the manufacturer, so we can make your specific hose in-house.  We do carry some pre-made hoses, but most are custom made to the customer's specifications.
 
Q:Can I get a gasket or hose for a specific make and model, or do I need to bring in a sample?
A:
 
Due to the vast number of different manufacturers of equipment, we typically must go by sample or drawing.  However, we do carry industry standard gaskets and spcial application gaskets, such as boiler and flange gaskets.
 
Q:Do you offer custom tubing assemblies with bends and flares?
A:
 
Yes, we offer custom tubing assemblies, and have the capability to bend and flare tubing in many different configurations.
 
Q:The end fittings on my hose are obsolete and the hose is leaking. What do I do?
A:
 
In many cases, we can cut and weld/braze customer fittings and use them as "adaptors" to get you going again.
 
Q:I need to make sure my hose doesn't leak. Do you offer testing?
A:
 
We offer hydro-static testing for a charge.  We test hose assemblies to one and a half times the weakest part of the hose assembly.  We also tag the hose.
 
Q:Can cam and groove fittings (camlocks) be used for air service?
A:
 
No.  Under no circumstances should a camlock fitting be used in compressed air or steam service.
 
Q:What is the proper way to measure hose and tubing?
A:
 
Hose is measured by the inside diameter.  Tubing is measure by the outside diameter.  To get an accurate measurement, it is best to start at the "1" and measure straight across.
 
Q:I have equipment from overseas. Do you carry metric fittings?
A:
 
We carry a wide range of metric and standard fittings and adaptors.
 
Q:How can I make sure I get the right material for my application?
A:
 
Just call in to our professional sales staff, and they will be more than happy to help.  If the answer is not readily available, we can call the manufacturer for further assistance.
 
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